Fast, Confidential & Just Online Dispute Resolution

Resolve disputes outside the courtroom. Powered by expert neutrals and backed by world-class international legal expertise—without the expense, delays, or publicity of litigation.

Overview & Core Value Proposition

Court cases and formal arbitrations can take years and destroy business relationships. Eligient's Online Dispute Resolution (ODR) platform provides a modern alternative designed for speed, flexibility, and privacy.

Consensual & Non-Binding

You remain in complete control. No settlement is final or enforced unless both parties voluntarily agree and sign a binding agreement.

Strictly Confidential

All communications, documents, and discussions remain strictly off-the-record, protecting your brand, corporate reputation, intellectual property and business secrets.

Built for the Digital Economy

Engineered to resolve cross-border conflicts, digital contract breaches, equity disputes, and service disagreements entirely online.

Understanding the Services: Mediation vs. Conciliation

Mediation

Role of the Neutral: Acts as an impartial facilitator to guide open communication and keep negotiations moving forward.
Control of Outcome: 100% party-driven; solutions are shaped directly by the disputing parties.
Best Used For: Preserving long-term business partnerships, co-founder agreements, and creative collaborations.

Conciliation

Role of the Neutral: Actively evaluates the conflict, proposes practical settlement terms, and helps bridge deadlocks.
Control of Outcome: Guided by the conciliator's legal and technical insights to find a fair middle ground.
Best Used For: Complex commercial, IP, or technical disputes requiring expert guidance to reach a resolution.

Who We Serve

While our highly skilled mediators handle complex disputes across a number of industries, our ODR workflows are specifically optimized for modern digital ventures:

Tech Startups & Founders

Co-founder equity splits, IP ownership, investor alignment, and software delivery deadlocks.

Content Creators & Influencers

Brand deal breaches, agency agreements, usage rights disputes, and digital media licensing conflicts.

Freelancers & Digital Agencies

Scope creep, unpaid invoices, contract performance issues, and client disagreements.

Commercial & B2B Enterprises

Vendor disputes, cross-border trade friction, partnership dissolutions, and breach of contract claims.

How It Works: Simple 4-Step Process

Request an Initial Call

Fill out our simple online with a brief note about your dispute. Your information remains strictly private right from the outset.

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Preliminary Strategy Call

Our team reaches out to schedule a private 1-on-1 consultation call to review your matter, discuss strategy, and determine whether mediation or conciliation fits best.

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Party Onboarding & Neutral Selection

With your consent, we invite the other party to the platform, establish ground rules for neutral ODR, and assign an expert conciliator or mediator.

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Online Facilitation & Settlement

Sessions are held via secure digital meetings. If a mutual agreement is reached, our team drafts a legally binding settlement contract signed by both parties.

Leadership

Meet Our Founder & Lead Neutral

Mr. Muhammad Usman Piracha

Founder & CEO, Eligient | Managing Partner, Pirachas

LL.M. (Cornell)Master's in Management (Edinburgh)LLM. and CPE (LLB) Studies (City Uni. School of Law & Uni. of Sussex)B.Sc. Computer Science (NUST)

Mr. Muhammad Usman Piracha stands at the cutting edge of global law, technology, and dispute resolution. A dual Pakistani-British practitioner, his extensive academic background spans top-tier international law schools in the UK and US, including business and technical expertise gained at leading universities and technical computing institutions—allowing him to seamlessly bridge complex digital tech with global legal frameworks.

Academic Credentials & Fellowships

Cornell Law School (USA): Earned his LL.M. on a merit-based scholarship, receiving the CALI Award in Negotiation & Facilitation. Recognized with the prestigious Cornell Law School Graduate Legal Studies Fellowship and selected to deliver the commencement address at the 2016 Convocation.
UK Legal Education: Pursued his postgraduate legal studies in the United Kingdom at City University, School of Law (LLM) and the University of Sussex (CPE / LLB).
Management & Computer Science: Holds a Master's degree in Management from the University of Edinburgh and a Bachelor's degree in Computer Science/IT from NUST (where he contributed as a scientific researcher at CERN Labs).

Proven Track Record in High-Stakes Dispute Resolution

$12+ Billion Dispute Experience: Served as a key member of the Attorney General's team in landmark out-of-court international arbitration settlements, including Tethyan Copper v. Pakistan (Riko Diq) and Karkey Karadeniz v. Pakistan.
UN & International Delegations: Represented Pakistan as a lead negotiator at the United Nations (UN) on reform of international investor-state dispute settlement (ISDS) mechanisms and chaired expert negotiations across 57 OIC member states.
Global Tech & Legal Standing: Former federal judicial clerk at the U.S. Court of International Trade in New York, researcher for the UK Home Office's independent panel report presented to Parliament, and practitioner at Linklaters LLP in London advising on multi-jurisdictional banking disputes.
Recognized Trailblazer: Awarded the 2025 Trailblazer in AI & Tech Law Award by NIC Aerospace Technologies, keynote speaker at global tech summits including Future Fest and the AIM Congress (UAE), and featured by the Cornell Chronicle.

“Litigation should always be the final resort. In today's fast-moving digital economy, parties need a confidential, intelligent space to resolve disputes swiftly, preserve relationships, and focus on growth.”